1. Order Processing Time

Orders are processed within 1–2 working days after payment confirmation. During sales or peak periods, this may take slightly longer. We perform quality checks before dispatch. Once ready, your order is handed over to our trusted UAE shipping partners. A tracking link will be shared once the order is shipped.

2. Shipping Locations

We currently deliver across the United Arab Emirates. All delivery addresses must be reachable by our courier partners. If your location is not serviceable, we will notify you during checkout.

3. Estimated Delivery Time

Delivery typically takes between 10 to 12 business days within the UAE. Delays may occur due to weather, public holidays, or other unforeseen circumstances. We will keep you informed in case of any unexpected delays. Our priority is to ensure timely and secure delivery.

4. Shipping Charges

We offer free shipping on all orders across the UAE. There are no additional delivery fees. All applicable costs are clearly displayed at checkout — absolutely no hidden charges.

5. Order Tracking & Updates

Once your order is shipped, you will receive tracking information via email or SMS. You can follow your package status in real time. For any delivery issues, our support team is available to assist. Accurate contact details ensure you receive timely updates without interruption.